Your account. Your choice.
Request deletion of your Wahala World account and associated personal data. Betacarry LLC operates this service.
Request from the game
- Sign in to your Wahala World account.
- Open My Life → Account → Delete my account.
- Review what will be removed, type DELETE, and select Request deletion.
You can cancel in the same area until the team processes your request. The game currently states that requests are usually processed within seven days; ownership checks may take additional time.
Request without opening the game
Email betacarryapp@gmail.com with the subject Wahala World Account Deletion. Include your @username and send from the email linked to your account if you can. If you cannot access that email, describe the access problem. We verify ownership before deleting data.
Request account deletionDo not include passwords or verification codes. Sending an email starts a request; it does not immediately delete an account.
What deletion removes
The workflow removes identifying profile details, contact details, your stored chat messages, guide conversations, notification subscriptions and inbox notices, and named community records covered by the deletion process. It disconnects your login from the game profile. The team must also remove the associated Firebase authentication account to complete deletion.
What may remain
De-identified game and wallet records may remain to preserve the integrity of shared game transactions. Payment, accounting, fraud-prevention, safety, and deletion-audit records may be retained where needed for their stated purpose or a legal obligation; identifying details are removed or restricted where possible. Your virtual balance, items, and progress will no longer be accessible after deletion.
Messages or screenshots other people copied outside the service are beyond our control. Do not use deletion to erase information someone else holds.
Request a copy or deletion of particular data
Use My Life → Account → Get a copy of my data, or contact the support address above and describe your request. In-game data copies are sent to the verified email on your account.